FAQs

  • We do not have a specific age limit. However, if you are under 18, we would ask for a parent or guardian to provide consent or a professional organisation to refer you.

  • We are not a transport service, although we endeavour to provide transport to meet clients’ needs. Our transport is provided by a team of volunteers.

  • You are able to volunteer if you are over 18. If you are under age, you would need parental consent and you would only be able to take part in certain parts of volunteering.

  • Our volunteering opportunities have no time limit. You can volunteer for as short or as long as you like.

  • You can become a volunteer in 5 simple steps. Depending on the volunteering you want to undertake, the induction process could take from 1 to 5 weeks (this length is determined by external processes such as: references, DBS check, etc.).

  • Yes, you can. We have a number of clients who are supported volunteers. We believe that people who get support with certain aspects of their life can very well provide support in other ways.

  • wHoo Cares opened its doors in 2016.

  • We currently do not charge people for any of our services. We always welcome donations to help us with our ongoing support.

  • We are not a care service and do not provide personal care. As with all the services that we do not provide, we do have a list of providers that we can signpost or refer you to.

  • You can access our support as often as you require. Some of our services are only provided during office hours (Monday to Friday, 9 am to 5 pm).

  • No, we are not part of Medway Council nor do we represent them. However, our organisation is recognized by them.